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This was cute, but it seems to me that it proves that point-of-sale merchants don’t take security protocols very seriously much more than it proves the credit card companies don’t take them seriously.
Sadly, this is all a little less academic for me today than it was yesterday, since I am currently engaged in finding out why charges from Sevilla, Spain have recently been made to a credit card that’s been sitting on my bookshelf for the last year and a half.
Yep, and that’s what most of the slashdot chatter was about. The wost offender I’ve seen is actually an Au Bon Pain at an airport, who just swiped the credit card, and that was that– no signature on a piece of paper even asked for.
That sucks about your credit card– is the credit card co. at least listening to your dispute?
Sorry — I feel like if I look at slashdot much, I’ll never actually get anything done.
Counter to John’s experience (because my signature is about as illegible as John’s) I sometimes have people stop me and tell me that I have to *sign* a slip vs. just scribble something random.
The CC is responsive, although I find the response a little odd and very different from experience reporting lost/stolen cards two years ago. Because the card is not lost or stolen and I have no reason to believe its physical security was compromised, they’re mailing me copies of the alleged receipts, which I will then need to warrant are actually unauthorized — the representative I spoke with implied that they would not flag or hold further transactions in the meantime. Cancelling it outright would be a little inconvenient, since I do have recurring billing for one of my ISPs on this card at present, but that’s what I expected they would recommend. When I reported the missing cards 2 years ago, they closed the accounts instantly and assigned new account numbers in roughly a week.
But after I got off the phone it occurred to me that letting another potential phony transaction through when they *knew* it was phony might give them additional opportunities to get information about the source of the fraud.
March 23rd, 2005 at 9:40 am
This was cute, but it seems to me that it proves that point-of-sale merchants don’t take security protocols very seriously much more than it proves the credit card companies don’t take them seriously.
Sadly, this is all a little less academic for me today than it was yesterday, since I am currently engaged in finding out why charges from Sevilla, Spain have recently been made to a credit card that’s been sitting on my bookshelf for the last year and a half.
March 23rd, 2005 at 9:46 am
Yep, and that’s what most of the slashdot chatter was about. The wost offender I’ve seen is actually an Au Bon Pain at an airport, who just swiped the credit card, and that was that– no signature on a piece of paper even asked for.
That sucks about your credit card– is the credit card co. at least listening to your dispute?
March 23rd, 2005 at 10:18 am
Sorry — I feel like if I look at slashdot much, I’ll never actually get anything done.
Counter to John’s experience (because my signature is about as illegible as John’s) I sometimes have people stop me and tell me that I have to *sign* a slip vs. just scribble something random.
The CC is responsive, although I find the response a little odd and very different from experience reporting lost/stolen cards two years ago. Because the card is not lost or stolen and I have no reason to believe its physical security was compromised, they’re mailing me copies of the alleged receipts, which I will then need to warrant are actually unauthorized — the representative I spoke with implied that they would not flag or hold further transactions in the meantime. Cancelling it outright would be a little inconvenient, since I do have recurring billing for one of my ISPs on this card at present, but that’s what I expected they would recommend. When I reported the missing cards 2 years ago, they closed the accounts instantly and assigned new account numbers in roughly a week.
But after I got off the phone it occurred to me that letting another potential phony transaction through when they *knew* it was phony might give them additional opportunities to get information about the source of the fraud.