PB back, again
Thursday, November 9th, 2006The not-so-trusty PowerBook G4 just got back this afternoon, from trip #4 to the AppleCare hospital in Houston for the same funky display issue. Trip #3 was a simple trip on an airplane: “could not reproduce, so we didn’t do anything”. Trip #4 looks like it’s actually fixed, but then again, so did trips #1 and #2. Again, props to Apple for speedy turnaround on it; I took it into the store over lunch on Tuesday, and it came back to the house via DHL this morning.
I have some faith that it might actually be fixed this time, because the “Genius” at the Apple store said he knew exactly what it was (and his guess was one of the two things that I think it could be, too). But that might just be my Charlie Brown nature, thinking, yes, maybe Apple will really let me kick the football this time.
PS: I put quotes around the “genius” because I think it’s a dumb name, but every single person working at the Genius Bar that I’ve encountered has been excellent. I also don’t see how Apple could possibly make their job harder by having such a crappy system that does nothing but make already-irritated customers even madder, which is something that warrants a whole post on its own someday.




